How did a Private Equity Owned Specialty Distributor Enhance Margins Before Going to Market?
The Challenge
- Indiscriminate “peanut-butter” spread approach to pricing lacking customer and product segmentation
- Limited pricing structure and process
- Commercial team infrequently selling on value and discussing price with customers
- Inability to analyze and report at the customer and product levels
The Solution
- Identified relevant price drivers for pricing model and additional customer and product attributes to enable critical granular data analytics (growth accounts, competitor pricing, etc.)
- Established new list prices based on good/better/best value proposition
- Implemented differentiated value-based price adjustments based on vendor and product category
- Created formal sales processes and account ownership, and built pricing confidence across the organization through INSIGHT’s salesforce effectiveness program – including workflows, playbooks, trainings, KPIs, and sales operations
- Developed a path to implementation with both quick wins and longer-term improvement areas such as price optimization, segmentation, and cross selling