Enable your commercial teams to make profitable decisions aligned with business goals.
Profit opportunities do not exist in a vacuum. It’s critical for businesses to effectively implement commercial growth plans in order to realize a positive impact from pricing and profitability programs.
More often than not, the success of a commercial growth strategy hinges on the ability of the commercial team to make profitable decisions aligned with business goals. However, many businesses fail to grasp how important it is to win the hearts and minds of commercial teams.
Without access to appropriate resources and training, teams are at risk of:
- Customer price concessions
- Unearned customer discounts that lead to margin leaks
- Initiatives that promote winning a sale at any cost
- Siloed pricing decisions based only on gut feeling
INSIGHT provides our clients with commercial enablement solutions that drive successful outcomes. We partner with your organization to develop programs that sustainably transform your business inside and out by equipping commercial teams with:
- Access to quality historical customer data
- Market intelligence to understand customer and competitor behaviors
- Centralized sales processes that guide desired behavior
- Customer communication strategies aligned with business objectives
- Sales training on pricing tactics, value positioning, and negotiation strategies
- Centralized, easy-to-access price recommendations
- Price governance through approval processes and accountability
We work in the trenches, side-by-side with your team, to build internal capabilities, ensure buy-in, deploy technology solutions where needed, and see implementation through to impact.
Common Challenges
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Customer Communications & Messaging
Arm the sales team with audience-specific messaging and communication plans that prepare them for tough conversations, build customer relationships, and drive revenue.
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Customer Negotiations
Getting just 1% better at negotiating can result in a 10-15% lift in EBITDA in many businesses. Elevate your commercial outcomes with innovative negotiation tactics that empower teams to win more by achieving an improved customer buying experience and increased price realization.
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Insufficient Decision Support
Are you leaning on sales team experience as a primary barometer for perceived market prices? Insufficient data means you are operating in the dark. Sales need succinct historical data and up-to-date market sentiments to make informed decisions and price recommendations.
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Pricing Governance
The commercial organization needs clear guidelines and expectations aligned with business objectives. Without internal governance, sales have the authority to make rogue pricing decisions that lead to unprofitable outcomes.
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Commercial Accountability
Ensure your commercial team is appropriately incentivized and held accountable through performance dashboards, governance structures, tailored coaching, and incentive plans that drive adoption and performance.
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Centralized Systems
Your team is most successful when supported by centralized systems that enable profitable decisions tied to business KPIs. This can include quoting or price management applications, integrated pricing engines, decision-support analytics, approval processes, cross-selling recommendations, churn alerts, and more.
Meet Our Experts
With over 250 dedicated pricing strategy experts, our team helps businesses achieve profit and EBITDA growth through our process proven on over 800 engagements since our founding in 2006.